FAQ

Add your favourites to the cart, tap Checkout, and follow the steps. You'll get a confirmation email as soon as it's placed.

Nope! You can check out as a guest. An account just makes tracking orders and reordering quicker.

Check your spam or promotions folder first. Still nothing? Message us with your name and email and we'll resend it.

Yes, if it hasn't shipped yet. Message us right away with your order number and we'll do our best to update or cancel it.

If it hasn't shipped, we'll try! Send us your order number and what you'd like to add. Otherwise, a new order is the quickest way.

Message us with your order number and the correct address as soon as possible. We can update it as long as the order hasn't shipped.

Yes. A successful payment plus a confirmation email means your order is in, and we'll start processing it within 1-3 business days.

Orders are occasionally cancelled for payment verification, fraud checks, or stock issues. You'll be fully refunded. Message us and we'll explain and help you reorder.

We don't take orders by phone, but we're happy to guide you through checkout right here in chat.

We'd love to hear from you! Email support@zahriya.ca with the items and quantities you have in mind.

Yes! Free standard shipping on all Canadian orders of $75 CAD or more. It applies automatically at checkout.

Free shipping is for Canadian orders only. US orders are a flat $9.99 CAD.

A flat $4.99 CAD anywhere in Canada, no matter how many items you order. Orders of $75 or more ship free.

A flat $9.99 CAD.

We currently ship within Canada and to the United States only. We'd love to reach more countries soon, so join our email list to hear when we do.

All orders ship from Mississauga, Ontario.

Orders are processed within 1-3 business days. Weekend and holiday orders start the next business day.

After 1-3 business days of processing: Canada 3-7 business days, the US 3-8, and Yukon, Northwest Territories and Nunavut 7-14.

We ship via Stallion Express, which uses several Canadian carriers. Either way, you'll get a tracking number as soon as your order ships.

We currently offer one standard shipping speed. Most Canadian orders arrive within 3-7 business days after processing.

Yes! Free pickup in Mississauga. Choose the pickup option at checkout, and we'll email you once your order is ready. Please confirm your pickup time with us before coming.

US orders may have duties or taxes depending on the carrier and current rules. Unless they're prepaid at checkout, those charges are paid by the customer.

We don't deliver to PO boxes. Orders go out as regular packages, so please use a street address at checkout.

Sorry for the wait! Check your tracking link first. If it's past the estimate, message us with your order number and we'll look into it.

So sorry! Check with neighbours, your mailroom and around your door. If it's still missing, message us within 7 days and we'll help you file a carrier claim.

We're so sorry! Message us within 48 hours of delivery with your order number and a clear photo, and we'll make it right.

Of course. Just enter the shipping address you'd like at checkout.

Yes! Just enter their address at checkout. Add a note in chat if you'd like us to know it's a gift.

Use the tracking link in your shipping email, or tap "Track my order" in this chat and enter your order details.

As soon as your order ships, usually within 1-3 business days. It's sent to your checkout email.

Please check spam first. If it's been more than 4 business days, message us with your order number and we'll check on it.

Carriers sometimes pause scans during transit. If there's no movement for 5+ business days, message us and we'll contact the carrier.

Clothing can be returned within 14 days of delivery if unworn, unwashed and tags are attached. Hijabs and accessories are final sale for hygiene reasons.

Hijabs are final sale for hygiene reasons, so we can't accept returns unless it arrived damaged or defective.

Accessories like hijab magnets and halo rings are final sale, unless they arrive damaged or defective.

Yes! Clothing is returnable within 14 days of delivery if unworn, unwashed, and with original tags attached.

Email support@zahriya.ca or message us here with your order number and reason. We'll reply within 1-2 business days with instructions.

Return shipping is paid by the customer. We recommend a tracked service so your return is protected.

Original shipping charges are non-refundable, except when an item arrives damaged or defective.

Once we receive and inspect your return, we process it within 3-5 business days. Your bank may take 5-10 business days to show it.

Refunds always go back to your original payment method.

For clothing, yes, based on availability. Message us with your order number and what you'd like instead.

So sorry about that! Send us your order number and a photo, and we'll send the right item at no cost to you.

Message us within 48 hours of delivery with your order number, a photo and a short description. We'll offer a replacement or full refund.

Sale clothing follows the same 14-day return policy. Hijabs and accessories stay final sale.

Yes, eligible clothing can be returned within 14 days. Message us with the order number or the buyer's name and we'll help.

Woven modal hijab & undercap sets, modal crinkle, liquid jersey, printed jersey, printed modal, and hand-dyed ombre modal hijabs.

Modal is a soft, breathable fabric made from beech wood fibres. It drapes beautifully and feels light all day.

Our Woven Modal Hijab & Undercap Sets are a great start. They're easy to style and the matching undercap keeps things neat.

Modal crinkle has a gentle natural grip, and jersey styles stay put without pins. Both are great for busy days.

Modal crinkle and woven modal are light and breathable, so they stay comfortable in warm weather.

Liquid jersey and woven modal sets look polished, need little adjusting, and stay comfy all day.

Our hand-dyed ombre modal and liquid jersey styles have an elegant drape that's perfect for events.

Each set includes a woven modal hijab plus a matching undercap in the same shade for a seamless look.

Each ombre hijab is individually hand-dyed, so every piece is slightly unique. That's part of its charm!

Yes! Our liquid and printed jersey hijabs are soft stretch jersey that wraps easily without pins.

Our woven modal and jersey hijabs give good coverage. Lighter shades may be slightly sheer, and an undercap helps.

Our printed jersey styles are one-sided, so the reverse stays smooth and soft against your skin.

Sizes vary by style and are listed on each product page. Tell us which hijab you're eyeing and we'll help.

We photograph colours as accurately as possible, but screens vary slightly. Ask us and we'll describe any shade in detail!

Black, stone grey and neutrals like oat or beige go with everything. Tell us your wardrobe or skin tone and we'll suggest a few!

Yes! Try Midnight (black) Hijab & Undercap Set, Liquid Jersey in Pearl, or Polka Dot in White.

Undercaps currently come matched with our Woven Modal Hijab Sets. Message us if you're looking for one on its own.

Modal is known for being soft and breathable. We always suggest checking the fabric details on each product page.

Yes! Our clothing line is growing, including our Denim A-Line Skirt. Keep an eye out for new arrivals.

It's true to size with a modest full-length coverage. Our model is 162 cm and wears a size 2.

Sizes 2, 4, 6, 8 and 10.

Check the size and fit notes on the product page. Between sizes? Message us your usual size and we'll help.

Popular items often come back! Message us the item and size, and we'll let you know if a restock is planned.

We carry a Halo Hijab Ring (gold or silver) and a 2-pack of silicone-covered Hijab Magnets.

No, they're silicone-covered to help protect fabric from snags and holes, unlike pins.

Each pack includes 2 silicone-covered hijab magnets.

Gold and silver.

We recommend a gentle hand wash or delicate cycle in cold water, then hang or lay flat to dry.

We recommend air drying. Heat can shrink or weaken delicate fabrics like modal and jersey.

Yes, on low heat. Skip ironing crinkle hijabs, as the texture is meant to stay!

Wash them separately in cold water for the first few washes, and dry away from direct sunlight to protect the colours.

Machine wash cold on a gentle cycle, inside out. Avoid tumble drying and iron on low if needed.

Major credit and debit cards, plus any other secure options shown at checkout.

Yes. Checkout is secured and processed by Shopify, and we never see your full card details.

All prices are in Canadian dollars (CAD). Taxes and shipping are added at checkout.

Prices don't include tax. Applicable taxes are calculated at checkout based on your address.

We don't offer price adjustments on past orders, but join our email list to hear about sales first.

If an instalment option is available for your order, you'll see it at checkout.

Buy more hijabs and save automatically at checkout: 15% off 3, 20% off 4, and 25% off 5 or more. Sign up for our emails for 10% off your first order.

Check the spelling, expiry date and minimum spend. Codes usually can't be combined. Still stuck? Send us the code and we'll check.

Most codes can't be combined. Checkout will show if a second code is accepted.

Message us with your order number and code. We'll see what we can do, but we can't guarantee it after purchase.

Not right now, but we'd be happy to help you choose a hijab gift. Ask us for recommendations!

Tap the account icon on our site and sign in with your email, then follow the prompts.

Make sure you use the same email as your orders and check spam for the login code. Still stuck? Message us.

Click Unsubscribe at the bottom of any of our emails. You'll still get order updates.

Only to process orders, support you, and send marketing if you opt in. See our Privacy Policy for details.

Yes. Email support@zahriya.ca with your request and we'll take care of it.

We're a small Canadian modest fashion brand based in Mississauga, Ontario.

We're online only, which helps us keep quality high and prices fair. Local pickup in Mississauga is available at checkout if you'd rather collect your order.

Chat with us here or email support@zahriya.ca. We're here 11 AM to 11 PM ET, 7 days a week.

Our team is online 11 AM to 11 PM Eastern Time, every day. Messages outside those hours are answered next opening.

We usually reply within 1 business day, often much sooner.

Yes! Follow Zahriya on Instagram and Facebook for new drops, styling ideas and offers.

We love working with creators! Email support@zahriya.ca with your handle and a bit about your content.

The name is inspired by the idea of provision through faith, and represents trust, purpose and creating with intention.