Return Policy

At Zahriya, we take pride in ensuring that every product is carefully inspected before it is shipped.

We want you to love your purchase. If you’re not completely satisfied, Only clothing items can be returned within 14 days of delivery.

To be eligible for a return:

  • The clothing item must be unworn, unwashed, and in its original condition.
  • The original tags must remain attached.
  • The item must be free from stains, odors, makeup, perfume, pet hair, or any signs of wear.

Please Note: This return policy applies to clothing only. Hijabs and other personal wear items are final sale and cannot be returned or exchanged for hygiene reasons


Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order.

 

To request a return, please email us with:

  • Your order number
  • A clear photo of the damaged item
  • A brief description of the issue

Once your request is reviewed and approved, we will provide instructions for returning the item.

 

Return Shipping


Customers are responsible for all return shipping costs. We recommend using a tracked shipping service, as we are not responsible for returns lost or damaged during transit.

Once your return is received and inspected, we will notify you if your refund has been approved. If approved, your refund will be issued to your original method of payment. Original shipping charges are non-refundable.


Refunds or Replacements

After the returned item has been received and inspected, we will offer either:

  • A replacement item, if available, or
  • A full refund to your original payment method

Refunds may take 5–10 business days to appear in your account depending on your payment provider.

 

 

Contact

If you have any questions regarding your order, please contact us:

Email: info@zahriya.ca

Business Name: Zahriya