Refund policy

Return Policy

At Zahriya, we take pride in ensuring that every product is carefully inspected before it is shipped.

Hijabs:

Due to the nature of our products and for hygiene reasons, all hijabs are final sale. We do not accept returns or exchanges on hijabs unless the item received is damaged or defective.

Clothing:

We gladly accept returns on clothing within 14 days of delivery, provided the item is unworn, unwashed, in its original condition, and has all original tags attached. Items showing signs of wear, damage, or with tags removed will not be eligible for a return.

 

Damaged or Defective Items

 

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order.

 

To request a return, please email us with:

  • Your order number
  • A clear photo of the damaged item
  • A brief description of the issue

Once your request is reviewed and approved, we will provide instructions for returning the item.

 


Refunds or Replacements

After the returned item has been received and inspected, we will offer either:

  • A replacement item, if available, or
  • A full refund to your original payment method

Refunds may take 5–10 business days to appear in your account depending on your payment provider.

 

 

Contact

If you have any questions regarding your order, please contact us:

Email: info@zahriya.ca

Business Name: Zahriya